KLYTERO / NOVAXIA LLC
Shipping policy
Last updated: October 4, 2026
Shipping to the USA and Australia
We offer free standard shipping to the USA and Australia on every order, with no minimum purchase. Orders ship from China, separately from our registered company address.
Estimated arrival
Preparation takes 1–2 business days. Transit takes 7–10 business days after dispatch: allow 8–12 business days overall. Business days exclude weekends and applicable holidays. Weather or carrier disruptions may affect estimates.
Tracking and assistance
Tracking details are emailed after dispatch. Contact us if tracking is incorrect or delivery is overdue. Check your address before ordering; corrections may be impossible after dispatch. Contact us before buying if checkout does not accept your address.
Delays and missing parcels
If dispatch is delayed, we will provide an update and explain cancellation and refund options, obtaining consent where required to continue. We will investigate missing, damaged or incorrectly marked delivered parcels with the carrier. Applicable consumer rights remain protected.
Email: kklytero@gmail.com
Telephone: +1 520 727 8154